BCI Audit & Consulting Partnering Program

The BSDQ™ and BTMQ™ series of BCI certifications for BPO services providers are the world’s first and the only credentials covering all BPO service domains. These certifications have emerged as the most established evidences of BPO organizations functioning on world-class systems and processes of service delivery and talent management.. They are now gaining demand in most BPO hotspots worldwide, thanks to their only-for-BPO slant and the completeness and rigor provided by what are the world’s very first standards on BPO Service Delivery and Talent Management Quality – the SDMS and the TMMS. BPO organizations across domains and sizes - including Fortune entries - are in various stages of BSDQ™ and BTMQ™ audits and implementation.s

Standards and Credentials are the basic
pre-requisities for professional and business success today.
Help BCI promote certification consciousness across the planet.

BCI now is expanding its network of Audit and Consulting Partners, who can take care of the entire value chain of operationalizing the BSDQ™ and BTMQ™ series of certifications. At the broadest level, these partners are responsible for the marketing, advocacy and sales of these products. However, their core responsibilities relate to carrying out the audits and systems & process alignments to BCI service delivery and talent management standards in client organizations to help them complete their compliance for attaining a BSDQ™ or a BTMQ™ certification.

The BCI Partner Program has been independently handled by BCI Global, a specialist associate of BCI for the past many years. However, beginning October 2013, when BCI formally became a member of the CredForce Group, all activities related to partner appointment, interface, service, audits, etc., are managed by the globally distributed expert shared services network of the CredForce worldwide network The Partner Management Group at CredForce, for instance now manages the appointments of partners; and the Service Delivery and Talent Systems Audit Groups (SSAG and TSAG) in the credentialing shared services group at CredForce coordinates with Audit and Consulting Partners for the conduct and facilitation of Audit and change interventions at client sites. Organizations offering management or process consulting services or those implementing quality systems in ICT, BPO, or ITES organizations are welcome to apply for becoming a BCI Audit & Consulting Partner for BSDQ™ and BTMQ™.

  • BCI Partnering Options for Audit & Consulting Partners

    BPO companies worldwide are looking for excellence in service delivery and talent management solutions. Partner BCI for unrivalled business opportunities.
  • Benefits of BCI Partnership for an Audit & Consulting Organization

    The best way to globalize your business and get into the BPO vertical! Access world’s finest BPO standards on service delivery and talent management.
  • BCI Assistance & Support for Audit & Consulting Partners

    Business. Marketing. Knowledge. Process. Systems. Enjoy the most comprehensive partner assistance program available anywhere.
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