BCI Partnering Options for Advocacy Partners

Depending upon an organization’s history, achievements, impact potential in its geography and the quality of networks and relationships, BCI can award the Advocacy license to an organization. The impact and result of effective advocacy by a partner will best manifest in the form of a ministry or a government department or a university or any other large institution of significance directly contacting BCI or BCI partners for a solution. BCI looks for advocacy in the following areas:

Advocacy Partnership for BCI Professional Certifications (APPC)

This Advocacy partner is responsible for promoting and propagating the importance and relevance of BCI’s professional certifications in BPO and IT in its country. Notably, BCI has the largest range of professional certifications for BPO and ICT workforce covering all possible levels of operatives and managers. Since there is a latent need for nations to develop a workforce of certified talents, the task of an advocacy partner becomes relatively easy. An outcome, for example, of a great piece of advocacy by an APPC partner would be a government department seeking BCI’s assistance in developing its BPO talent pool.

To know more about how you can partner us for Advocacy, please write to us at advocacy@bci.us.org, mentioning specifically what your interest areas are.



Advocacy Partnership for BCI Enterprise Certifications (AECC)

The APEC Partner is typically responsible for promoting and propagating the importance and relevance of BCI’s enterprise certifications in BPO in its country. Indeed, BCI’s BSDQ‌® and BTMQ‌® series of certifications are the world’s first and only BPO-dedicated certifications for organizations pursuing excellence in service delivery and talent management. Increasingly, BPO service providers in developing nations are seeking BCI’s assistance in helping improve their management systems and hence, the APEC partner’s role becomes much easier to dispense. An example of an effective advocacy effort by an APEC partner would be the IT/ICT association of that country approaching BCI to lend assistance in installing global standards of service delivery which all players will follow by becoming BCI certified.

To know more about how you can partner us for Advocacy, please write to us at advocacy@bci.us.org, mentioning specifically what your interest areas are.






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