CCIP™ Certification Validity
Your CCIP™ certification is valid exactly for three years from the date of award. All CCIP™ certified individuals are strongly recommended to upgrade to the next level (CCIS™) after the completion of one year. Because of the continuously changing and evolving BPO industry, the knowledge and skill requirements at the level of a Customer Interaction professional also change, and since the BCI professional standards evolve in tandem, a timely upgrade to CCIS™ helps maintain the high standards of your professional credentials.
Please note that you will be required to compulsorily upgrade to the next level (CCIS™) after the expiry of the initial validity of the CCIP™ certification (Please check your CCIP™ Credential documents for information on the period of validity of your certification).
Upgrade to become a CCIS™