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Who Should Get CTSA Certified?

CTSA™ is a must-have qualification for anybody who intends to make a well-paying career in Technical support or customer helpdesk. The following have been benefitting the most over the last several years from the CTSA™ qualification:

  • Senior School/High School pass-outs with a flair for computers and technology and who want to work in technical support.
  • Undergraduate degree holders (bachelors’ level) wanting to make a career in helpdesk and technical support work.
  • Graduating students in universities and colleges who want to opt for a career in IT, maintenance and infrastructure support.
  • Technical support professionals working for small companies, who now want to settle down in a bigger company.
  • Professionals already working in the technical support or IT maintenance function of small companies or banks or government offices and who want an international qualification in technical support.
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