Become a CBPM Certificant

a.  I hold the CBTS™ / CBMT™ qualification of BCI; how do I become       a CBPM™?

You just need to upgrade and it is easy. You can upgrade to CBPM™ - Certified BPO People Manager – exactly TWO years after attaining your CBTS™/CBMT™ Certification, if you have interest in human resources function and if, in your past two years, you have participated in initiatives and programs of the HR department of your organization. A majority of such CBTS™/CBMT™ certificants choose to upgrade to CBPM™ rather than recertify on CBTS™/CBMT™, because in two years, they have moved up in their careers and developed a substantial interest in pursuing a career in People Management. The CBPM™ qualification suits such professionals best second year onward their CBTS™/CBMT™ certification. Upgrading to CBPM™ is easy. There will be frequent reminder emails from BCI and/or from other BCI partners associated with you and you simply have to click the links mentioned in these communications, or log into your BCI account and register for your upgrade to CBPM™.

When can you Upgrade to CBPM™ from CBTS™ / CBMT™

The best time to apply for an upgrade to CBPM™ is exactly 2 years after attaining your CBTS™/CBMT™ credential. In fact, as said earlier, most CBTS™/CBMT™ certificants who desire to get into HR choose to upgrade to CBPM™ instead of recertifying for CBTS™/CBMT™ when their CBTS™/CBMT™ is two months away from expiry. However, do pay attention to the various upgrade offers and schemes frequently emailed to you by BCI. You may actually save a lot on upgrade voucher costs.

How to Upgrade from CBTS™ / CBMT™

Upgrading from CBTS™/CBMT™ is a simple 3-step process:

  1. Register for CBPM™ through the Upgrade Link
    You can enroll for your upgrade directly with BCI on one of the BCI portals or take the assistance of the local BCI authorized training provider. Once you register and pay the required fee, you will receive the CBPM™ upgrade Voucher and all other relevant information about pre-certification formalities etc., through email including the details of your upgrade application. Remember there are no examinations. You will qualify for the CBPM™ upgrade after completing the upgrade requirements as mentioned in Step 2 below. Indeed, do remember to enroll early if you want to enjoy the fee benefit!
    arrow_block1 Click here to apply for an Upgrade to CBPM™!
  2. Complete Upgrade Requirements
    Once you have completed your registration for an upgrade to CBPM™, you are required to complete the following BCI-prescribed formalities after logging into your account:

    • Submission of your latest Curriculum Vitae in the format available on the CBPM™ application section of the BCI portal.
    • Submit the Online People Management Career Report documenting key aspects of your learnings and achievements since attaining the CBTS™/CBMT™ certification as instructed.
    • You have to complete and submit a People Management assignment online.
    • You may be required to request your manager or the reporting officer (Referee) to submit a Confidential Work-Performance Report for you in the prescribed format. This has to be done online by your referee by logging in directly into the BCI assessment portal.
  3. Get the Certification Decision
    If you qualify all prescribed BCI norms on Knowledge and Competence Prerequisites and have completed your submissions, you become eligible for being considered for the award of the CBPM™ credential. You can expect your CBQM™ Credential Pack to reach you within 30-45 days from the date of declaration of the award decision.



b.  I hold Professional qualifications / certifications in HRM; how       can I become a CBPM™

Even If you have any other professional qualification (Degree/Diploma) or a certification in human resource management from an internationally recognized credentialing organization, you are eligible for applying to the CBPM™ certification. The process of attaining the CBPM™ qualification as a new applicant is as follows:

  1. Become a BCI Primary Member / User
    To become a primary user member simply apply for the desired certification on the BCI website and you will receive an application process email with link for registration portal.
  2. Register for CBPM™
    Complete the registration and payment process as instructed in the registration process email/communication sent to you in the step 1.
  3. Submit Critical Documents & Assignments
    You have to complete an assignment online and may have to request your manager or the reporting officer (Referee) to submit a Confidential Work-Performance Feedback Report for you in the prescribed format. This has to be done online by your referee by logging in directly into the BCI assessment portal.
  4. Certification Decision
    If you qualify all prescribed BCI norms on Knowledge and Competence Prerequisites and have completed your submissions, you become eligible for being considered for the award of the CBPM™ credential. You can expect your CBQM™ Credential Pack to reach you within 30-45 days from the date of declaration of the award decision.
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