Please click here to reach the new BCI website!

Become a CBTM Certificant

a.  I hold the CBTS™ / CBMT™ qualification of BCI; how do I become       a CBTM™?

You just need to upgrade and it is easy. You can upgrade to CBTM™ - Certified BPO Training Manager – exactly TWO years after attaining your CBTS™/CBMT™ Certification, if you have interest in training management function and if, in your past two years, you have actively participated in people development initiatives and programs of your organization. A majority of such CBTS™/CBMT™ certificants choose to upgrade to CBTM™ rather than recertify on CBTS™/CBMT™, because in two years, they have moved up in their careers and have developed a substantial interest in pursuing a career in Training Management. The CBTM™ qualification suits such professionals best second year onward their CBTS™/CBMT™ certification. Upgrading to CBTM™ is easy. There will be frequent reminder emails from BCI and/or from other BCI partners associated with you and you simply have to click the links mentioned in these communications, or log into your BCI account and register for your upgrade to CBTM™.

When can you Upgrade to CBTM™ from CBTS™ / CBMT™

The best time to apply for an upgrade to CBTM™ is exactly 2 years after attaining your CBTS™/CBMT™ credential. In fact, as said earlier, most CBTS™/CBMT™ certificants who desire to get into learning & development/training career choose to upgrade to CBTM™ instead of recertifying for CBTS™/CBMT™ when their CBTS™/CBMT™ is two months away from expiry. However, do pay attention to the various upgrade offers and schemes frequently emailed to you by BCI. You may actually save a lot on upgrade voucher costs.

How to Upgrade from CBTS™ / CBMT™

Upgrading from CBTS™/CBMT™ is a simple 3-step process:

  1. Register for CBTM™ through the upgrade link
    You can enroll for your upgrade directly with BCI on one of the BCI portals or take the assistance of the local BCI authorized training provider. Once you register and pay the required fee, you will receive the CBTM™ upgrade Voucher and all other relevant information about pre-certification formalities etc., through email including the details of your upgrade application. Remember there are no examinations. You will qualify for the CBTM™ upgrade after completing the upgrade requirements as mentioned in Step 2 below. Indeed, do remember to enroll early if you want to enjoy the fee benefit!
    arrow_block1 Click here to apply for an Upgrade to CBTM™!
  2. Complete Upgrade Requirements
    Once you have completed your registration for an upgrade to CBTM™, you are required to complete the following BCI-prescribed formalities after logging into your account:

    • Submission of your latest Curriculum Vitae in the format available on the CBTM™ application section of the BCI portal.
    • Submit the Online Training management Career Report documenting key aspects of your learnings and achievements since attaining the CBTS™/CBMT™ certification as instructed.
    • You have to complete and submit a Training management assignment online.
    • You may be required to request your manager or the reporting officer (Referee) to submit a Confidential Work-Performance Report for you in the prescribed format. This has to be done online by your referee by logging in directly into the BCI assessment portal.
  3. Get the Certification Decision
    If you qualify all prescribed BCI norms on Knowledge and Competence Prerequisites and have completed your submissions, you become eligible for being considered for the award of the CBTM™ credential. You can expect your CBQM™ Credential Pack to reach you within 30-45 days from the date of declaration of the award decision.



b.  I hold Professional qualifications / certifications in HRM; how       can I become a CBTM™

Even If you have any other professional qualification (Degree/Diploma) or a certification in human resource management from an internationally recognized credentialing organization, you are eligible for applying to the CBTM™ certification. The process of attaining the CBTM™ qualification as a new applicant is as follows:

  1. Become a BCI Primary Member / User
    To become a primary user member simply apply for the desired certification on the BCI website and you will receive an application process email with link for registration portal.
  2. Register for CBTM™
    Complete the registration and payment process as instructed in the registration process email/communication sent to you in the step 1.
    arrow_block1 Click here to apply for CBTM™ now!
  3. Submit Critical Documents & Assignments
    You have to complete an assignment online and may have to request your manager or the reporting officer (Referee) to submit a Confidential Work-Performance Feedback Report for you in the prescribed format. This has to be done online by your referee by logging in directly into the BCI assessment portal.
  4. Certification Decision
    If you qualify all prescribed BCI norms on Knowledge and Competence Prerequisites and have completed your submissions, you become eligible for being considered for the award of the CBTM™ credential. You can expect your CBQM™ Credential Pack to reach you within 30-45 days from the date of declaration of the award decision.
Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.