Certified BPO Training Manager (CBTM)

CBTM™ program is designed for Training & Development professionals who wish to grow in their careers and handle more challenging roles in the training function of BPO organizations.

  • Time to Grow Ahead.
    And Up.

  • To become a
    Certified BPO Training Manager

    Apply for CBTM™

The applications/registrations for this program based on HCMS21 Release 3.1 have closed for now and shall re-open on November 20, 2013 based on the updated Knowledge & Competence Pre-requisites under HCMS21 Release 3.5.
Please submit your preliminary application now for the January 2013 examination. Please note that you will be required to make payments only after the formal acceptance of your application.

IMPORTANT: All the CBTM™ registered students (15th October 2013 and before) can take special examinations in Jan/Feb 2014 at BCI authorized assessment centers. Please note that BCI will be conducting CBTM™ examination based on HCMS21 Release 3.5 ONLY from March 2014 onwards.
Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.