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BCI Pre-Certification Assessment System

BCI Pre-Certification Assessment System
The BCI Pre-certification Assessments & Evaluation system is controlled by the BCI Professional Certification Board (BPCB). The BPCB is the transformed Human Competence Examination Board (HCEB), which was established under the BCI amended Charter of 2007. BPCB is charged for validations of professional competence standards and conducting examinations for all BCI professional certification programs conducted globally through two Councils – the BCI Council for Examinations (BCE) and the BPO Professional Standards Council (BPSC). While the BCE handles examinations, the BPSC looks after validations, revisions and accreditation of the BCI Human Competence Master Standards (HCMS). The BPCB also has 6 Zonal chapters called Professional Certification Management Committees PCMC) – one for each of the 6 BCI Strategic Zones. All BCI certification programs are approved by the Programs Validation Committee (PVC), while the Credentialing award decisions are taken by the Credential Award Committee (CAC).

From September 2013, the global shared services network of the CredForce‌™ Group manages the delivery of examinations across zones in tandem with the respective Zonal PCMCs and the Examination Councils, if required. CredForce‌™ also coordinates with various bodies and organizations to help the Professional Standards Council in standard validations, revisions and accreditation.

A BCI Certification is awarded to only those registrants who successfully qualify all prescribed BCI assessment components. The assessment requirements for a typical BCI certification may include all or a combination of the following components:

  1. Knowledge Level Assessments through Online Examination.
  2. Online Assignments/Dissertation submissions on prescribed issues/topics.
  3. Online Competence & Performance Report submissions by registrants’ seniors/supervisors.
BCI examinations are stringently calibrated to the HCMS21 framework, Release 3.5 using advanced knowledge- and application- testing methodologies. Though all BCI assessments are delivered online through the powerful CREDENT‌™ engine, in some geographies, a portion of these assessments may be conducted offline due to reasons of logistics or proctorial inadequacies. Details on pre-certification assessment components for various BCI Certifications are available in their respective sections on this website. You may also write to us at
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