Why BCI Credentials

Honestly, a professional credential is worth it only if it’s what the world accepts, respects, prefers and has taken careers places. A great credential inspires the best of international organizations to make you their champion of change for growth… and a part of their band of treasured resources.

Worldwide Acceptablity

Worldwide Acceptablity

In the last half a decade, the BCI credentials for BPO professionals have galloped to have become probably the most preferred BPO qualifications across 50+ nations, impacting thousands of careers and improving the way BPO companies deliver better services, and countries make their BPO sectors more vibrant. BPO training curricula based on the HCMS21-aligned BCI bodies of BPO knowledge today play the hinge for dozens of BPO talent development projects across nations.

Global Standards

Global Standards

Indeed, being on global standards is most critical for a certification to stand out. The hexagonal, 21-node HCMS21 standards of BCI enunciate the world’s most universally applicable codes on Knowledge & Competence Pre-requires (KCPs) for aspiring and harnessed BPO professionals. After two dozen revisions and enrichments since 2007, the latest release 3.5 of HCMS21 retains its status as the world’s most comprehensive body on BPO professional knowledge. Needless to say, if you are BCI-credentialed, it’s perhaps the most solid assurance around that your class is global.

International Credentials

International Credentials

For another, BCI certification programs are built international, and professionals in all corners of the world experience the same rigors in qualifying for a BCI credential. There are no country-specific norms or specifications or relaxations. The BCI program you register for in Kenya is exactly the same as somebody in United States has chosen. In a way, you can liken it to an MBA of a top-business school or an ivy-league university - you don't have to toil and sweat to explain your qualification. A BCI certification speaks for itself in most parts of the world, where they know BPO and a BCI certified professional joins the league of global BPO workforce.

Most Robust BPO Exam System

Most Robust BPO Exam System

Of course, the core value of a credential also hinges on how thorough, relevant and accurate are the assessments leading to it. For those who are academically prepared for BCI examinations but are undecided or confused about their interest in their current BPO profession or role, qualifying for a BCI certification might prove surprisingly difficult. The HCMS21-aligned BCI Assessment system - the CREDENT- works on the path-breaking Andragogical testing model, which evaluates professionals also on their knowledge of industry structure & trends and role-knowledge in addition to their understanding of technical principles related to work area they belong to. That’s precisely why a BCI credential is widely recognized as possibly the most reliable proof of a professional’s suitability for a role in a BPO or BPO-like organization.

Global BPO Knowledgeware

Global BPO Knowledgeware

That also explains why the BCI BPO knowledgeware becomes even more special. It is the world’s first, the only and the most comprehensive repository of training-learning content on business process outsourcing. Produced exclusively for BCI by leading international publishers like John Wiley, United States, the BCI learning-instruction resources include complete training kits, instructor manuals, workbooks, video lessons and practice assessments to help you prepare most exhaustively for BCI certification examinations.

Advanced BPO Training System

Advanced BPO Training System

The BCI global training network is by far the world’s single-biggest group of training companies and universities knit together on the HCMS21 platform for worldclass training-learning solutions in BPO. The BCI university network includes state-of-the-art International Centers of Outsourcing Studies and BCI-SQBA ICT Learning Centers (ILCs) offering BPO and IT certification programs of BCI and SQBA respectively. On the other hand, BCI also has a rapidly expanding global network of some of the world’s smartest training companies offering these BCI and SQBA programs. This network keeps all BCI partners synced on global training best practices and also provide support to governments and organizations in their capacity-building projects.

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